Packages installed on Anaconda, but can’t access in Spyder or Jupyter

I have the plotly package installed on anaconda, I can see this on my base (root) environment within Anaconda navigator.

However, when I try to import the package on Spyder/Jupyter this following occurs,
ModuleNotFoundError: No module named ‘retrying’

Do you know of anyway I could check why this hasn’t updated Spyder/Jupyter?

Answer

Please show how you attempted to import the package on your respective IDE, whether Spyder/Jupyter. Do comply to SO’s guidelines before posting questions.

Without delay, this may be an error due to missing module retrying, a dependency for plotly

To solve this, please attempt to install retrying via pip install retrying